Our work will ensure you stand out, and stand above.
We’ll analyse your competitive landscape, see how your competitors are selling themselves, and help you to show them how it’s done.
Here are some examples of work we’ve produced with clients to help them win customer love and make competitors green with envy.
Our work will ensure you stand out, and stand above.
SCRATCH CLIENTS WHO GO PRO
Our magic is in
What We Do
Let’s combine brainpower to predict market changes and build a picture of the future, so that every marketing tool we create steers you towards a stronger position down the line, ahead of the pack. Here’s some areas that we can apply this to.
Editing and proofing
Website & Digital Design
User experience design
SEO and Google analytics
It's not about us it's
We could blather on all day ‘about us’, our history and our favourite foods, but what difference will that make to your business? Let’s cut to the chase and discuss the things about us that are also about you.
We admire your business, then admire its potential even more.
Let’s get you outside of your circumstances and looking at everything great that got you to this point, so we can build a picture of the perfect next chapter and create the tools to get you there.
Always ask ‘what’s in it for you?’ because we’ll always have an answer.
We won’t start a job if we’re not dead certain of its value to you. Our work must always lead to a contact, a sale, a shift in perception, an inspired employee, a business with clear direction, or a competitor driven mad with jealousy.
We always start with a picture of your customer, drawn from every angle, using all of our pencils.
There’s no point doing anything until we really know who they are, what problem they have that you can solve, and how our messages and design skills can let them know they’re in the perfect place for that problem.
It costs the same to be proactive as reactive, so let’s go pro.
Let’s combine brainpower to predict market changes and build a picture of the future, so that every marketing tool we create steers you towards a stronger position down the line, ahead of the pack.
We’ll help you look and sound great, and act the same.
We create brand tools that inspire your crew as much as your customer. If we equip them with confidence and pride, they’ll put your best foot forward to deliver on what your brand promises.
We’ll accentuate your positives.
We’ll make the most of your major assets, tell your best stories, photograph your strong side, discover your ‘unfair advantage’ in the market and blow your trumpet to all these vibrant tunes.
Consistency is key, and we’ll put it on your key ring.
We’ll always have an eye across your suite of communications to ensure customers get the right picture, repeatedly. Nothing rings warning bells more for a customer than a brand that is all over the place and unsure of itself.
We know us creative agencies talk a lot of bollocks.
We use a bunch of foreign processes and live in an artsy bubble. So that’s why we repeat our daily mantra to speak your language, simplify the process, and get to the point, loud and clear.
We’ll be your eyes and ears looking forward in the world of marketing.
We dissect branding success stories and experiment with innovations, so that we can keep you ahead of your competition.
Meet the band
To make it possible we pursue clients like us, near us, with bold goals like ours that reach from strong local roots. Our similarities mean that whenever you need us, we’re accessible, we’re in tune with your situation, and we’re able to sympathise, strategise and act, at the drop of a hat.
James WalsheCreative Director
At Scratch HQ, or the Scratching Post as it’s sometimes called, you’ll most often catch James being generous with his wealth of industry experience and exceptional eye for design. He thrives on mentoring up-and-coming designers and developers to deliver fresh ideas, exceptional craft, and transformative results for Scratch clients.
Charlie LeeCreative Account Manager
Charlie’s rare combination of talents is incredibly valuable. She is spectacularly organised and wildly imaginative at the same time. It enables her to find the most effective way of turning creative ideas into practical solutions, and then deliver them on time, within budget, without a hitch. Her strong background in art and design also means Charlie won’t let anything leave the Scratch studio until it garners an A+.
Kendal Morgan-MarshallCreative Account Manager
Meredith WalsheStudio Manager
Former lives in marketing and event management, fashion, and executive assistance, have equipped Meredith with a keen eye for both design and administrative details. Work is looking great, t’s are getting crossed and i’s are getting dotted when Meredith is in the house.
We’ve not yet managed to establish whether she is an introvert or extrovert, but one thing’s for sure, she is a neat freak. Stephanie approaches creative briefs with military like precision and an incredibly disciplined use of her imagination to produce refined and exquisite results for our clients routinely.
Girish ParbhuSenior Designer
It’s hard to tell whether Girish is more passionate about coffee or design but lucky for us, the two seem to go very well together.
Relocating to the Coffee Capital after designing and creating his way around Melbourne, he approaches each project with the same critical palette to which he consumes his coffee. With a strong interest and eye for branding, Girish’s caffeine fuelled designs pack a punch with strong aromas of success for all businesses who are lucky enough to engage his services.
Are you a good Scratcher?
Feel like you’d make a good Scratcher? We’d love to hear from you.
See if you can make like the Scratch crew and go pro. Get in touch, show us you understand what we’re about, and outline what you can add. There’s not a person on earth who doesn’t admire initiative.
New Zealand Portrait Gallery
“James Walshe of Scratch Design did an excellent job in designing and building a new website for the NZ Portrait Gallery. He brought to the job flair, imagination and a strong sense of design. We are delighted with the new site and consider that we got very good value for the money we spent. He was easy to work with, responsive, efficient, and reliable. He met our tight timetable without fuss and has provided prompt and effective follow up when we have needed it.”Denis Foot - Director
Simon Roche Building
We were recommended James and Scratch Design by a friend. We gave James examples of websites we liked, our budget and our information. He designed a great, easy to follow website for us. He was easy to talk to, listened to us and took on board any concerns we had. The follow up and support after the website was up and running was also there. All in all, an easy process and we are thrilled with the outcome.Denis Foot - Director
Circle Consulting & Software
James Walshe and Scratch Design assisted us with our company rebranding and marketing material for a major industry conference. James’ ideas were innovative and went far beyond what we had considered was possible. Almost without exception we accepted his advice and proposals and our rebranding and marketing has been a success. James always delivered what he said he would and at the time he promised.Denis Foot - Director